REFUND POLICY

MR BUFF INC. and its brands guarantee high quality and seek to meet our customers expectations. We want you to be completely satisfied with your purchase. However, due to the nature of our products and seeking to maintain product hygiene, we have a strict “No Refund” policy.

Please review the following terms carefully:

All sales are final:

Once an order has been placed and processed, all sales are considered final. We do not offer refunds, exchanges or cancellations unless there are exceptional circumstances, such as receipt of a defective or damaged product. Please note our shipping time policy.

Defective or damaged items:

If you receive a defective or damaged item, please contact us through our website or email us at [email protected] within 15 days of receipt of the order.Our team will keep in touch with you to follow up on the respective request and request pictures or proof of the defect or damage, in order to analyze and review the right to a replacement or refund. Our support team will provide you with the appropriate assistance.

Incorrect orders:

If you receive an incorrect item, please contact us through our website or email us at [email protected] within 15 days of receiving the order.We will work to resolve the problem with you and make sure you receive the correct product.

By placing an order you acknowledge and agree to the terms of our “No Refund” policy. If you have any questions or concerns, please feel free to contact our customer service team through our contact page.

Contact Us:

You can contact us through our web site or by e-mail [email protected]

Our customer support team will be more than happy to assist you promptly.